Lyceum commented on the following stories on BizSugar
Gaining Klout: How Your Social Media Score Can Help Build Your Business
"Do you think that Klout is still working? I have it as a add-on to my Twitter feed, so I can see the Klout score of my tweeps. I must admit that I haven't logged in on my account for a long time. It has been a huge debate about the validity of measuring your influence on the net. How has the perk feature worked? Mike: What's your Klout score? I think I have around 60 at the moment."Subscribe
Killer Customer Service: The Key to Growing Your Small Business
"I wouldn't use the word "killer" in the same sentence as customer service, but I understand what you are saying! ;) Have you read Tony Hsieh's book on Happiness and Gary Vaynerchuck's book on the Thank-you Economy? Customer service is that will be the difference in the future and combine that with great skills in social media and you are having a great combo! :)"