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Over the past few weeks I've had the opportunity to sit down with a few executives and chat about how things have been going within their companies. As I reflect back on those conversations, one thing is crystal clear - lots of people are working way too much. Read More

Culture is officially way beyond a buzzword. Companies that focus on building a strong culture absolutely pound their competition. They're the companies that attract Gen-Ys by the boatload and get the pick of the best talent on the planet.

Yet, despite the importance (and benefits) of culture, Read More

Positivity, encouragement, affirmation - these are buzzwords that drive some business leaders crazy. Despite the rising chorus trumpeting optimism in the workplace, in the end, results are what matter, right?

Absolutely, results such as profit and company performance are incredibly important, a Read More

Every team leader faces the same problem - it sounds something like this:

"How do I get these people to perform?!"

Whether you're on the sports field or the office, the challenge is identical. Fortunately, so is the solution. Read More

A couple of weeks ago, I wrote about why the majority of performance reviews are a waste of time. If you've ever sat through one, you'll likely agree with my position.

This isn't to say that performance reviews are inherently bad. All that executives and managers need to understand is how to mak Read More

Every manager has one of them - that employee who doesn't quite seem to get it. Time after time he or she is unable to meet your performance expectations.

The big question is, how do you get a perennial underachiever to transform into a great team contributor? Read More

We're well and truly into the fall season here in Canada, which means a few things:

Thanksgiving is around the corner (sorry to all of you in the US who have to wait until November); it's hockey season; annual performance reviews are coming up shortly :(

For the majority of employees, perfor Read More

So much of life is about managing expectations.

If I showed up at your doorstep and said that I'd be taking you to the best restaurant in town, you'd be pretty disappointed if we ended up at McDonald's.

If I showed up at your doorstep and said that I'd be taking you to the most disgusting eat Read More

Yesterday, the Conference Board of Canada released a study showing that Canadians took an average of 9.3 sick days in 2011. That amounts to over $16 billion in lost revenue.

While the financial costs of absenteeism can be staggering (see above), there are greater long-term costs that leaders ne Read More

The tragic events in Nairobi this weekend are a stark reminder of the reality we now face - terrorism can strike anytime and anywhere. One minute, people were spending their Saturday morning shopping, relaxing and working; the next they were being gunned down mercilessly.

While nobody could ever Read More