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The one thing that can make or break your business is your customer service. In years past it has been something that many companies were willing to overlook or put very little effort into. If cuts to the budget needed to be made the first to thing that was to be cut was the customer service depart Read More

Twitter is a gold mine of opportunities for small business owners for it’s variety, zero cost, and low barriers of entering into conversations, it is no wonder why we have grown so fond of this social media tool, and it is definitely my favorite. Even though Twitter has a huge upside there are stil Read More

A thank you goes a long way! I always love to say thank you whenever I can to those who help spread my brand throughout the Internet. Whether that’s by them leaving comments on my websites, liking my status on Facebook or mentioning me in a tweet, it all helps when trying to build a presence on the Read More

In today’s world of being connected to the Internet 24-7 through our smart phones, laptops and ipads it’s almost silly to think you can have an offline event and keep those who are attending off of the internet, in my mind I think why fight it and instead embrace it at your next event. If everyone Read More

Seth Godin once said “you need to have relevant ads that are even better than your content,” and he is 100% right! If you are looking to extend your business brand or sell your products online then you need to be creative and do something differently than the average mundane advertisements that we Read More

There are many different reasons as to why you have or are considering starting a blog. One of those reasons is probably to make money. Too many times online we see new bloggers or veteran bloggers for that matter make the mistake of trying to monetize their blog before having the foundation built Read More

Content, content, content! We all know how important it is to lead with content, but you only win the content game if you can produce it on a regular basis. Writing one blog post once every two months is not going to cut the mustard. It’s a struggle sometimes to continuously come up with new topics Read More

It is in the best interest for yourself and your business to be proactive about the web and build a presence for yourself because if you don’t then you leave it up to others to interpret what you are about. Establishing yourself online is not as easy as one might initially think. It is a lot of har Read More

Here are a few Facebook elements that we all should consider incorporating into our Facebook pages within the year of 2011 because by the end of this year they’ll be standard features. Read More

Here are a few simple ways that you can get your employees involved in helping you market your business on social media. Read More