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It has always been tough to start a business, but as Niall Ferguson points out in his excellent article “How America Lost Its Way” in the Wall Street Journal, it’s getting tougher. According to an annual survey by the World Bank, in only 20 countries has the red tape to start a business increased. Read More

There are over 800,000 franchised businesses in the United States. As workaholic Boomers retire, franchisors will have to adjust their business models or fail. Whether run by big multi-unit operators or the parent corporation, franchises will be very different ten years from now. Read More

Many employers chase the Holy Grail of pay-for-performance. We want a system that compensates employees appropriately for the value they add to our business. Most of us believe that better employees should be able to earn more than than those who produce less. But it isn’t a universal truth. Read More

Memorial Day weekend served up numerous reminders of the vulnerability of small businesses to disasters. Only 1 in 4 small business survive the loss of their records to a disaster. While off site backups are a requirement, there are many other ways that small businesses are impacted. Read More

College graduates are being told to focus on doing what they like the most. What if that makes them unemployable? It’s graduation season, and honored guests clutching honorary degrees are speechifying at commencements all around the country. In a recent story on National Public Radio, quotes from c Read More

The most recent Market Pulse Survey shows that “retiring Baby Boomers” is the number one reason for selling a small business in the United States.The Survey is just the latest indicator of a crest that is building, and which will have a huge impact on the American business landscape. Read More

Let's set the record straight. The army of social media fanatics that go ballistic at any hint that SM isn’t the be-all, end-all and answer-from-above for every marketing need on the planet are just wrong. “To every thing there is a season" Read More

Social media is everywhere, but that doesn't mean that small business owners should be using it, especially if it's taking the place of traditional business development. For a small business owner, the deluge of attention surrounding social media is confusing Read More

Big Business is using technology to invade the small business space, but responding with technology is only part of the answer. In the battle between small and big business and the quest for increased revenue, big business keeps moving to fill the entire space between the product source and the end Read More

We try something, it is successful, and we make it policy. So much of what we do is grounded in what came before. When employees look to you for all the answers, it's easy to start think we are infallible. So much of what we do is grounded in what came before. Read More