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For small business owners, that’s a particular challenge, because we are leaders who need to set examples. Yet if you take a glance around your own business, you may find a lot of people who look a lot like you — or a lot of people who look a lot like each other. Read More

After a long slump, the tech industry appears to be finally back in business. Surprisingly, however, that has not brought cheer for women techies. Read More

YouTube Studio features a new dashboard and three new metrics to help you gauge the popularity of your videos uploaded to the site. The tools help you manage your videos and all the other activity on your channels.
These updates were launched in beta a little while ago. YouTube says hundreds of th Read More

With mobile connections reaching the 7 billion mark in 2012, a significant change in mobile app strategies is underway. This explosion in app development has allowed consumers to stay connected and entertained from any location. The average mobile user has their phone within reach at least 16 hours Read More

With more than 800 million users worldwide, Instagram is one of the most popular social networking sites. It is also a leading platform for small business promotion.
But what makes Instagram popular among small business owners? Read More

As California continues its march to a minimum wage of $15 an hour, companies are scrambling to find out-of-the-box ways to remain competitive, even if it means replacing increasingly expensive human workers with machines.
Or more specifically, replacing fast food burger flippers with a robot name Read More

Most of the time when I’m writing the idea comes first. There’s an idiom to twist, a play on words, some jargon that needs puncturing … But sometimes you just get an image in your head and you go backwards.
Take for example this Trojan warrior in an office. Why is he there? What does he want? What Read More

It’s pretty frustrating, isn’t it?
Like many other entrepreneurs, you put tons of effort and energy into establishing your online presence. You have invested time and money into building a website that will attract new customers to your business.
After all of the work, you finally launched your s Read More

Amazon has made a name for itself as one of the biggest and most trusted brands in ecommerce. But small businesses don’t necessarily need to view Amazon as a major competitor. You could instead make the company into a partner.
Most ecommerce sellers already know that you can list and sell your own Read More

I have the honor of co-chairing CRM Magazine’s annual event, CRM Evolution, alongside friend and leading independent CRM analyst Paul Greenberg. The conference takes place next month in Washington, DC, and features a host of influencers and thought leaders in areas like customer engagement, artifi Read More