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IKEA opened their largest store in the southern hemisphere a couple of weeks ago in a suburb in Sydney Australia. Shopping in the store highlighted many practices that small business owners can get ideas from. One is to do with yellow and blue bags. Read More

As well as a potential long term customer relationship. A recent experienced showed how a simple error after a sale could have been avoided. The customer service and follow up process is vital if you want additional sales from customers. Read More

When sales are heading in the wrong direction your stomach can feel like it has turned into a tumble dryer just churning away endlessly. Even though all business experience ups and downs with sales this is cold comfort when you are seeing a downward spiral. Tips to help. Read More

There have been a number of discussion lately as to whether you should display the prices of your services on your website. Some say absolutely not. These businesses may be missing out by being rigid with their pricing strategy. Read More

You can’t afford to ignore certain marketing activities or tools as they can help build your customer relationships and grow your brand. However the reality especially if you are a small business owner is it can take up a lot of your time. Here are a few things to consider. Read More

We can learn how to market our brands effectively from many events in life. here are 6 marketing lessons from one of the biggest horse races in the world. Read More

Have you ever had a messy office or garden and decide that you can’t stand it any more? If you have, you most likely quickly decided what to do, worked up a plan of action and got stuck in to fixing it up. This type of activity can also be done with the marketing of your brand. Read More

Small business ideas can add extra sales and profits. Before taking marketing action here are tips to help you decide which ones have potential. Read More

Do your customers ask questions about your product or service, service delivery, pricing etc? Do you keep a track of these questions? If you do you know how valuable they are. If you don't you could be missing out on opportunities. Tips to help you get the most from customer questions. Read More

Changes are happening at a rapid place today. With so much information freely available unless you are flexible you can miss out on opportunities. If you are alert to the changes then you can take advantage and grow your business. Read More