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Many people dream of starting a small business. The idea of being one’s own boss, in control of one’s own destiny, often goes hand in hand with the American Dream. We are an innovative, energetic, hard working group of people, yet for many of us the allure of starting a business ends, all too often Read More

As business owners and leaders, we have a choice to make at the end of the day. We can treat employees like liabilities, waiting for them to make a mistake so that we can pounce. Or, we can turn them into assets, by treating them with a firm but fair hand, empowering them to do their job, and then Read More

Most businesses start out because someone decided that they could make money doing what they love. The first few months, maybe even the first few years, are focused on doing what they do best. They are passionate, excited to go to work, 100% dedicated to their trade. However, soon this all changes Read More

It is an undeniable fact that our past defines our current thinking. It dictates how we see the world around us. Each one of us looks at the world through lenses that blur curtain details while highlighting others. Even the most adventurous of us live by habits, clinging to what we know, and ignori Read More

Customer service is important and should be a top priority for every company, but that does not mean that we, as customers, are entitled to forget that those around us are human just like us. Our society has gone over the top with its insistence that we all deserve others to bend over backwards. Read More

The problem with great ideas is that we fall into the trap of thinking that our idea will pave the way to success. We believe that because we know that we have the best product or service, people will find out and flock to us in droves. We put all of our attention on perfecting our idea, but we fai Read More

For weeks now, I have been struggling trying to get ahead of my business, trying to pull it forward with all my might. The problem is that once I got in front of my business, it started trying to run me over. I found myself being chased by my own business. Read More

Today the word “change” seems to only be used as political slogans, but that is not the only difference between what the word means today versus what it stood for during the lifetime of Martin Luther King, Jr. We want and need change today just as much as in the 1950s & 60s, but the difference is t Read More

Ever notice how people love to point out problems but very seldom have any solutions? Even worse, if you have an original idea, well-meaning friends, family, and even colleagues and coworkers are quick to jump to the conclusion that it will never work, as supported by the 13 negative possibilities Read More

You would think that that the signs of a failing business would be obvious: lack of customers, dropping sales, cash flow issues…but these are all symptoms caused by a business that has already been failing for a very long time. What if there was a way to know if your business is failing long before Read More