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I'm across a story the other day about a trend where some restaurants are banning picture taking. I actually couldn't think of a more short-sighted reaction to social media. These folks are acting as your brand ambassadors and broadcasting your business to the world. Who wouldn't want that? And th Read More

IBM has been trying to commercialize Watson since its coming out party on Jeopardy a few years ago, and this year at South by Southwest they built an application that put the technology to delicious use. Read More

When you're on center stage as the Russians are this week, it's essential to put your best forward, and let's face it, the Olympic hosts haven't done much to make friends and influence people with the world watching. Read More

Bruno Mars and Miley Cyrus know how to generate publicity, but the fact is with social media and a clever and creative team, you can generate some of your own buzz even without a record deal or highly paid publicity team. Read More

Apple, Google and Microsoft have been struggling for dominance for years, but they have reached the point where everyone wants a piece of their action. While they aren't in imminent danger of losing their position, they have a lot of upstarts nipping at their heels. As Cold Play once sang, "Revolut Read More

Many brands will spend tens of millions of dollars on Sunday night to deliver an ad most of us will forget about by the next day. Really smart companies don't want to preach to their users in expensive ads. They want to talk to them online in social media and get them engaged and excited about thei Read More

We tend to think of apps as those nice discrete little applications we download to our smartphones and tablets, but over the next few years that will expand to other devices too, and as it does, the amount of data we will be sharing will be staggering. Read More

Research and informal observation suggest that younger people are increasingly leaving Facebook for other social networks. That means everything you think you know about social media marketing could be changing. What's next? Read More

Everybody experiences it. You're working on a project and the project manager leaves or a new boss with a different agenda comes on board. What can you do? Some solid advice from experts who have been there. Read More

When a PR pro named Justine Sacco posted a racist and generally offensive tweet last Friday, then got on a 12 hour plane ride to South Africa, she probably had no idea what was about to go down, but by the time she landed, she had been swept up by the power of the social internet and lost her job i Read More