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If you weren't good at Communication before Social Media, you are not going to be good at Communication with Social Media. Read More

I'm giving a presentation this Saturday, September 25th in San Francisco, at the Big I Fall Leadership Conference on Insurance and Social Media and I have absolutely no idea what to talk about... I mean seriously, What the Hell is Social Media? Read More

I don't care if you have been with the Insurance company for 20 years or 20 days you only have insurance coverage for as long as you pay for it. So the day you stop paying for your insurance you no longer have Coverage. Read More

I believe that insurance in the 21st century will blend the understanding, caring and commitment to client needs that our industry was built on with the access, responsiveness and integration that the future's technology makes available. Read More

With time homes that are exposed to this type of weather begin to show serious signs of wear and tear. If address immediately these signs of wear usually fixable and cause minimal damage. However, if not addressed these small concerns can turn into nightmare losses. Read More

The series, called Manage Your Risk in a Minute, will be approximately one minute long videos which include thoughts and ideas on keeping your family, your business, and yourself safe from risks we sometimes overlook or procrastinate on. Read More

No two businesses are the same which means that no two clients are the same which means that no two insurance programs should be the same. Read More

Instead bringing up the weather or latest article in the Albany Business Review to break the silence, a fairly pragmatic accountant I've known for about a year looks at me and says, What motivates you to get up and write insurance everyday Read More

It's Getting to be that time of year again when the eyes of private business people shift to the cost of providing Health Insurance for employees Read More

The problem, as I see it, is NOT in you, but rather in the perpetuation of Insurance as a Commodity constantly broadcast at you by direct writers Read More