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Innumerate: Unable to understand and use numbers in a calculation.

No, this isn’t your new-word-of-the-day podcast. Its a wake-up call. Innumeracy is rapidly and relentlessly reducing the relevance of one set of professionals after another. Are sales professionals next??? Read More

“It takes twenty years to become an overnight success.” – Isidore Iskowitz (better known as Eddie Cantor)

You learn stuff as you get older. One of the things I’ve learned is that cliches are cliches for a reason. For the most part, they’re true! “Take it one day at a time.” “All work and Read More

“Talent is God given. Be humble. Fame is man-given. Be grateful. Conceit is self-given. Be careful.” — John Wooden

No additional commentary from me required. Read More

Screw-ups happen. Sometimes it’s our own goof. Sometimes it’s someone else’s goof, but we’re the party responsible. Sometimes we just happen to be in the wrong place at the wrong time. Doesn’t matter. When the customer is upset or simply has unmet expectations, somebody has to step up and hand Read More

“Really great people make you feel that you, too, can become great.” – Mark Twain

Serve others. Always serve others. That “Golden Rule” stuff is for real! Read More

“Philosophers are people who know less and less about more and more, until they know nothing about everything. Scientists are people who know more and more about less and less, until they know everything about nothing.” — Attributed to Konrad Lorenz Read More

I read a lot. In my view, all business people must read a lot. I seek out the opinions of others a lot. In my view, all business people must seek out the opinions of others a lot. New facts and perspectives, combined with all the facts and perspectives already in our heads are the raw materials Read More

“Don't bother just to be better than your contemporaries or predecessors. Try to be better than yourself."
--William Faulkner

I agree! You can't make any excuse when you "lose" to yourself. Read More

A little over a year ago, I started blogging in earnest.  I did it based on relentless urgings from the two guys who have become my Dreamland partners.  I really didn’t want to do it, but they harassed me until I finally gave in.  They told me it would be good for my marketing efforts.  They told Read More

“The secret of success in life is for a man to be ready for his opportunity when it comes.” – Benjamin Disraeli

…and according to Murphy’s Law, that big opportunity will always come by at an incredibly inopportune time. Read More