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What your customers and potential customers say publicly about your company’s products and services matters a great deal. Here's why (plus three tips to improve your customer service). Read More

Since I've experimented with pricing quite a bit in the past 2 years, I thought that it would be an interesting exercise to talk about some of the lessons I've learned while pricing my information products. Read More

Repeat customers should be a huge focus for any business. If you don't keep customers coming back and work to retain your current customers happy, you will always be searching for new business, a costly and time consuming procedure that, in the long run, makes it tougher to grow. What's the solutio Read More

According to KnowEm.com, there are over 550 social networking sites. Do you have a social media strategy to decide which sites to join and be active on? Read More

Relocating your business office requires a lot of planning and attention to details. You may have to temporarily close or scale down your operation, which can result in financial loss. In addition, you may overlook many things crucial to the success of your business. Here are 6 tips on how to succe Read More

Marketers know that creating community is what brings your customers back. Creating community is what keeps your customers interested and it gets your customers to share.

A happy customer that feels part of the community experience at your store, restaurant, office or event is more apt to share Read More

So it's the same with our customers. To accomplish what they want, they have to sell internally. The problem is, too often they don't recognize the need to do this. Read More

Nellie Akalp, CEO of Corpnet.com, shares how entrepreneurs working full time can save on their taxes by starting up their dream venture on the side in this Mashable post. Read More

Social media is everywhere, but that doesn't mean that small business owners should be using it, especially if it's taking the place of traditional business development. For a small business owner, the deluge of attention surrounding social media is confusing Read More

Determined to build a better "mousetrap", these two startup founders spent a weekend developing their first iOs app. Read about how they are building a business and transitioning from employee to employer. Read More