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Michelli, a customer service expert, will impart what he learned by studying the leadership strategies of executives at organizations such as Pike Place Fish, Starbucks, and the Ritz-Carlton. Submit your own questions by Friday! Read More

A great check list that is easier to read probably than it is to implement. But a wonderful reminder list. Read More

Big things often come in small packages. Consider microblogging, the emerging short-message medium offered by such sites as Twitter, Pownce, Plurk and FriendFeed. Some commentators have dismissed the Twitters of the world as places where the self-absorbed waste time writing about the mundane, but many reputable companies don't see it that way Read More

According to a new report by the Online Publishers Association, local media sites hold a distinct advantage when it comes to delivering results for advertisers. The study finds that consumers trust advertising on local newspaper, magazine and television Websites, and are very likely to take action after viewing ads on these sites. Newspapers ra Read More

Google Chrome is the Big G's new open source web browser that should be reachable at http://www.google.com/chrome, however, it doesn't seem to have gone live yet.It is designed to be faster and more practical for users. It claims among other features to offer improved speed and responsiveness together with a more powerful JavaScript engine adaptab Read More

It's not news that women and men are different — physically, emotionally, and mentally. Each gender communicates, thinks, operates, and manages with a unique style. Neither is right or wrong. They are just different. As a result, many entrepreneurs are taking the time to learn some of the secrets about doing business with women. Read More

37Signals shows how to build employee engagement from the very first day: Welcome them with open arms, celebrate their arrival. Read More

With the presidential campaign in full swing, the candidates will no doubt set their sights on the huge group of voters who own their own businesses. But winning their support will be a daunting task for Barack Obama and John McCain. Read More

Guy Kingston, successful entrepreneur and podcast presenter, gives his top suggestions on business start ups. Read More

Successful Entrepreneur Guy Kingston launched campaign to find the Worst PR Agent. Read More