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Great news for any small business looking to get ahead: Salesforce Research has just released the Third Edition Small & Medium Business Trends Report, sharing data and observations from more than 2,000 small and medium business (SMB) owners and leaders from around the world. The research report dig Read More

The affiliate marketing technology landscape is chock-full of solutions to use for your affiliate program. How are they similar and where do they differ? This post (and video) dissect these questions, and much more. Read More

No matter your industry, quality customer service has become a major differentiating factor for businesses.

If your customer service team is not up to snuff, your company will be hemorrhaging revenue.

To be honest, quality customer service is not complicated. Essentially, your customers need Read More

In every business, especially new ones, quick and effective problem solving is a critical skill. The problems you face are more complex and moving faster than ever before, and the consequences of a poor or incomplete solution can be costly to your business, and well as to your community, human heal Read More

Get all your digital marketing channels working in harmony to seriously up your 2019 marketing game — these 7 digital marketing trends will make it happen. Read More

I’ve always been a bit confused about the difference in a business context between a coach and a mentor. According to many pundits, a mentor shows you the right way based on experience, while a coach brings out the best in you, then let’s you find your own way. Based on my own experience on both si Read More

Mobile marketing is a new breed of digital marketing. It targets audiences that use handheld devices, like mobile phones, tablets, and the like, to access the internet daily. In other words, online marketers these days can create successful mobile advertising campaigns to increase their customers b Read More

Chances are your Hotel already employs email marketing. After all, it is one of the most cost-effective forms of digital marketing, and the use of email is still very much in vogue. In fact, it’s poised for even more growth, with some projecting that the total number of users worldwide will increas Read More

If you are reading this, chances are you’re considering entrepreneurship.

The concept of becoming a businessperson is both exhilarating and daunting at the same time. Where to begin can be quite intimidating.

Because of these obstacles, this “Business of Business” segment of my blog will come Read More

Wish you had more skill in thinking of descriptive words to use in your copywriting? This post gives examples of good, better and best. Read More