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What is it about your use of Twitter, or blogging, or Facebook, or video, or any other combination of social media tools and tactics ,that you believe makes them actually work for your small business? What does not work? How do you manage your time around all this? Here are some answers to these questions. Read More

In recent months, I've been watching and thinking about Sony. Twenty years ago, they were a symbol of innovation that demanded premium pricing and received it. Their brand had value, and were rewarded for it. However in recent years, they've experienced many challenges in remaining a market and technology leader. Are they suffering from many of th Read More

In my presentation, Without Warning, I present the problem, silent problem and without warning trifecta. I discuss how a codependency exists between problems and silent problems. I illustrate how problems that are uncomfortable want to naturally gravitate toward becoming silent. And once they've become silent, over time they naturally want to grav Read More

A year ago, Tata Motors bought the Land Rover and Jaguar brands from Ford Motor Company for $2.4 billion. Today, Tata announced their first loss in seven years. The reason. Land Rover and Jaguar. Read More

Not many in the Search Engine Optimization game would argue that link building isn't tactical. The problem is, approaching link building as an end goal and tactically, is very much like a hamster running in it's cage. That's what many mechanical SEO consultants do: Chase links one by one or get creative with link bait to attract an influx of link Read More

Your journey has just begun. This is the real world. As you well know, change is hard, and this initiative is no different. What you've envisioned seems plausible. The early responders have given your efforts credibilty and the encouragement to move forward. The naysayers hava also lined up. To have a vision simply is not enough. What lies in fro Read More

People, in general, like to help solve problems, and I call these individuals, problem responders. Problem responders are like you and me. They come from all walks of life, and they want to make a difference. They don't necessarily need to be in a lead role. In fact, most of the time, they simply want to participate and play the role of a supporte Read More

Today, “Made is China” is still regarded as a place where low manufacturing and labor costs exist. It remains a low risk country from which to transact business and send business executives to. However, it is losing its low risk moniker when it comes to quality. And this is the Silent Problem that is beginning to face importers in the eye. Read More

Yes, silent problems were an integral component as to GM & Chrysler's demise. After all, silent problems eventually become Without Warning Events, which can derail almost any organization for a period of time. Read More

When an organization or possibly a segment of society faces a silent problem (a problem that is being avoided, neglected or going unnoticed), they can be difficult to solve. In recent months, MBA programs and their role in the financial collapse of 2008 has become an intense discussion. What role did they play? Should graduates embrace a code of e Read More