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There is an upside to sales as a science. You are in control! You can master the steps and skills needed to consistently succeed. You just have to be willing to.. Read More

There is no universal deal template and no single solution to winning deals. Your company expects you to know when you are off the roadmap, to be resourceful enough to achieve your outcome anyway, and to get help when you need it Read More

Have any habits that might annoy your customers? Have any bad habits you thought you had dropped, but haven’t? The answer, of course is, “Yes.” Here’s a quick video to help stay focused on your not-so-spiffy behavior patterns Read More

It’s a Saturday. It’s past 5:00 PM. I’ve been locked up in an orchestra rehearsal room with eight other unpaid compatriots for the last seven hours. That was after two hours of prep at home this morning. It was an “extra” meeting of the Cobb Symphony Orchestra Board of Trustees. We’re in the midst of a search for a new Executive Director and trying to figure out how to survive financially in an economy that has absolutely hammered non-profits coast to coast. We’ll be fine, but only because the group is so fully committed. The time and effort, though, is really wearing. It’s almost like having a second full time job Read More

You can never allow a week to go by without producing some meaningful, brag-worthy results. Your time is too short, and your results are critical to your short and long-term success—and your company’s. Do something worth bragging about Read More

There aren’t many feelings as cool as when you get to see one of your own best practices kick in. I had the great good fortune this past Wednesday to watch one of mine take hold and accomplish its intended effect. (I just wish I had actually thought the practice up instead of simply bumbling into it about four years ago… Read More

Greatness in sales isn’t gained by delivering the status quo. You have set yourself apart by promising to hold yourself to a higher standard. Your dream client is going to hold you to that higher standard Read More

In kicking off a session with a bunch of sales reps and managers, I always try to start with a group discussion that establishes a common bond. Last week I decided to focus on something a lot of customers say that derails a sales call. The first thing I did was project the following words up on the wall:

You don’t understand. We’re different Read More

Small businesses survive on the good credit of their owners and partners. Often you first financing is reliant on the personal credit of the owner or partner. Learn how to fix any blemishes before you start your new venture Read More

Your behavior when you are not selling says a lot about who you are, even when you don’t want it to and even when you think it’s not fair. You are entitled to behave and believe as you wish, but how you behave and what you believe may be counted against you Read More