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In an increasingly noisy marketplace, excellent customer service is the best way to stand out from the crowd. The popularity of social media puts your business in the spotlight, for better or worse. And while every business makes a mistake now and then, responsive customer service means the differe Read More

If you’re a small business searching for an effective way to market your products or services on the web, Content Marketing is the latest emerging strategy you need to learn, so you can feed your sales funnel with new hot leads and customers that trust and believe in your product and are ready to c Read More

If you want to focus more on social customer service this year, here are a few tips to get you started. Read More

Want to have a profitable 2014? Don't make these 5 big business mistakes! Find out what they are and get some great small business tips for the new year. Read More

Small business owners are often nervous about meetings, especially when there are high stakes on the line. Here are some tips that can help business owners feel more relaxed and confident going into negotiations, and allow them to get more productive discussion out of them. Read More

In this episode I have a chat with a successful computer business owner of 18 years from Australia named Jay Burleigh. We’ll talk about his successes and failures and the tactics he’s used to stay in business for so long. Read More

Try these simple accounting tips to streamline your small business operations, improve your bottom line, and free up some valuable time! Read More

Some things you just can't skimp on. When your business is small and growing, investing in the right tools is one of the best decisions you can make. Read More

What can you do to make your efforts stand apart on Houzz? We spoke with a seasoned Houzz user to see what has worked for her brand. Read More

We’ve compiled a list of non-profit to-dos that will give you a good head start on your strategy for 2014 and beyond. Read More