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Small and medium sized businesses need to think simultaneously about three goals: short term, medium term, and long term. Find out how to keep track of all of these goals at once! Read More

How is “Culture” created within organisations? Well, if we start from the bottom and work our way up, staff look to their bosses and replicate what they see and what they specifically replicate are the “behaviours” that they see, the “how” things are done. This works its way up the food chain and what companies end up with is a company of people Read More

Agreement is a powerful thing. Managing agreement can be as tricky as managing conflict. Read More

According to research, the retention rate as a result of Training lies at about 20% — depending on which sources you check. If followed by Coaching, the retention increases dramatically to over 80%. This pretty much follows the Pareto Principal. It is also claimed that Coaching can increase ROI to 6-1. Read More

Another interesting outcome is that blog posts now have a much longer lifespan. In 2007, only 6% of total engagement happened after the day of posting , while in 2008 it was up to 17%. This year it has more than doubled with a full 36% of engagement happening after day one. Read More

Every time something changes, something starts — and something else comes to an end. Think about your life so far: birth, school, work, redundancy, marriage, relocation, separation. Each time you encountered one of life's inevitable changes, something began while something else ended. Read More

We've all heard the horror stories of difficult clients. Anyone offering client services has been there. Here are six common “bad client” archetypes that can impede your success. After the definition of each client type, I've listed some possible tactics you can use to tame those wild beasts in your client roster. Read More

David Zinger, founder of the Employee Engagement community, shared these three tips recently. They work. He's used them to grow this community from a few hundred members in May 2008 to over 1700 members currently: http://employeeengagement.ning.com Read More

Social Media is now the number 1 activity on the web. Many companies in Ireland are now using LinkedIn, Facebook and Twitter to source candidates. As a job seeker social media can give you great visibility and let employers find you. Read More

Most businesses would like to develop their markets and embrace the opportunity of developing internationally— but very few actually do anything about going global. Part of the reason behind this lethargy is a lack of knowledge about their international market opportunities. Some in-house international market research can provide you with the kn Read More