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A new year is the ideal time for businesses to investigate customer service trends and evaluate practices that were successful within the past year. Look forward, though, by being aware of buying predictions and the wants and needs of customers to ensure your business is stepping into the new year Read More

Technology has been the biggest factor in how market research is being conducted today. New techniques are being adopted in an effort to come up with better reports, more accurate data, and highly relevant analysis. Read More

Wish to stay ahead in the call center business? Take note of these four trends that will be shaping the industry this year. Read More

What better way to learn a thing or two about handling your accounting or doing bookkeeping for your business than from the experts themselves? We round up ten bookkeeping tips from the experts straight from their Twitter accounts and we hope it helps you have a more concrete accounting set up for Read More

So how much should you inflate your marketing? Will exaggeration and hyperbole get the right kind of attention? This blog talks about compares the use of exaggeration to realism in your marketing. Read More

We all agree that customer service is the backbone of any business enterprise. Here are the stats and figures to prove it. Read More

The relationship between client and company is always a two-way street, with both parties offering something of value to the table. For the company, one of those things is quality customer service, which is essentially the proverbial helping hand that a company lends to its client. Read More

Buzzwords are terms that become popular for a relatively short period of time. These words are just as prevalent in the business community as they are anywhere else. But if you’re going to use buzzwords, you have to know when to stop. Read More

Data usage is continuously evolving. In order to keep yours safe and secure, learn from these 5 data storage tips shared by industry experts. Read More

From 10 Social Data Resolutions to the top 10 social media trends in 2015, read the top articles published by Infinit Datum for January. Read More