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No matter how great your business is, you're going to run into an angry customer at some point. If you don't know how to handle them, follow the advice from these 23 experts. Read More

So on the subject of social selling, a groundbreaking leap forward that actually works, 75 percent of your sales staff either won’t change or hates the idea. Of the other 25 percent, about half can pick it right up and start seeing results in 90 days. Read More

Advertising is huge.

It can change the minds of millions, causing their wallets to follow.

It drives Google to provide free high-speed internet wherever they can, and to deploy high-flying internet-broadcasting blimps to wherever they can’t, just to ensure more eyeballs are on the Internet, w Read More

If you follow me at all, you know that I am a huge proponent of bootstrapping your business if at all possible. While raising outside investment from a venture capitalist or an angel may be the glitziest way to go, it’s not right for the vast majority of businesses. Read More

The age old question that used to appear at every sales focused interview, the question is how did you reply? Recently the question was made popular again in a scene from “The Wolf of Wall Street” and the answer was just as Hollywood as the film. Read More

Popular Logos are successful for a number of different reasons. Many of them carefully communicate information about the company. Some logos convey information regarding the history of the company, others convey the feeling customers experience when using their products, while still other communica Read More

If you want to become a successful online entrepreneur, avoid these unproductive habits at any cost. Read More

I write constantly about the buying process, understanding how customers buy, how we align our sales process with the customer's buying process, and how we Read More

Do you want to know the secret to get your clients to race to buy your product? It is in fear. But it is not fear in a direct sense. It is more of a fear of losing out or being inferior. Read More

The importance of Social Signals in the online world. An article and an infographic about Social Signals...just for you. The Franchise Biz Directory offers useful articles for franchise buyers and marketers. Read More