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One of the pitches you will get as you embark on your career in freelance writing is the idea of writing portfolio pieces for exposure. Oh, really? Do tell me more. Read More

By now, we are all fully aware of the potential of Big Data to transform a business, but today it takes trained data scientists to sift through the data to find the nuggets that matter. It will take the proverbial killer app to put that data into the hands of regular employees, to find that informa Read More

If you’re a business owner, you may have heard that blogging is a fantastic and cheap way to drive customers to your website, to turn yourself into a thought leader in your industry and to actively engage with your customers. All of this is true, if you do it right. Read More

Customer service tips aren't just for those in the trenches; everyone—from junior staff still figuring out the difference between talking with a customer and talking with a college buddy, to you, the small-business owner—can benefit from improving these skills. Whether you're new to business or hav Read More

If you're feeling burned out, read these 10 quotes to get newly inspired. I’ve been collecting quotes for the last 25 to 30 years. It started with a few jotted down in a notebook and has grown into one enormous Word document that includes over 4,000 inspiring, motivating, thought-provoking and some Read More

New challenges and activities can strengthen your brain. Here are some easy tips to help you get a little smarter every day.
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Features and ROI don't fire your customers up because they have their own customers on their mind. How are you and your products and services helping them acquire new customers and improve their customers' experiences? Read More

How to get the guest posts you want on your blog (and how to save time and reduce your stress at the same time). Read More

As your business grows, it's important to hire manager-level employees who can help relieve your stress and execute on strategy for you -- so you can keep making decisions that move the company forward. Read More

All too often, a website's call to action is vague, hidden, or simply not there. This could cost you thousands of potential customers or users who don’t sign up -- not for lack of interest, but because nobody’s telling them where to go and when. Read More