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Of course, your goal is always to satisfy your customer. And in a perfect world every customer would be so deliriously happy with our products and services that nothing like this could ever happened. But happen it will, at least occasionally. Though it may be a bummer, here Jenna Markowski of Quali Read More

Successful entrepreneurs, like Tony Hsieh of Zappos and Casey Sheahan of Patagonia, have long since realized that influence is no longer something that you do to someone to get what you want, but requires listening and relationship building to do what they want, with a win-win outcome. We now live Read More

If you are a teacher, or spend any time talking with one, you probably know that the in-class use of social media is a scourge of daily class activity. It’s frustrating for lecturers - or even one-on-one tutors - to have to stanch a brazen tweet or like in mid-sentence. However, constructive uses o Read More

For the past four years, Jobvite has conducted a nationwide study looking for social networking trends and dynamics within the job seeking population. Their 2014 results reveal some interesting surprises, including questionable workforce loyalty, an improved understanding of social network etiquett Read More

Blogging is getting constant popularity all around the world. Among all the activities on the web, it is the most trending operation as well. The word ‘Blogging’ is so simple to hark, but the exact value of it is beyond words. Blogging is considered as a versatile function that spontaneously accomp Read More

Are you struggling to get new blogging ideas? Start out with these awesome tips and tools to overcome this problem. Read More

You don’t have to be great to start. But you surely have to start to be great and greatly motivate yourself like never before. The beginning is always the hardest. But gradually it becomes easier and easier. Read More

Staying on top of your social media marketing is something that is very technical in this post you will learn some very useful tips to manage your social media. Read More

Almost a fortnight ago, we published our predictions for the Cloud industry in 2014. Our community manager then built conversations around it. We are just amazed by in-depth responses of the participants present in these discussions. Read More

Addressing performance issues is always tough.  Many managers are uncomfortable discussing poor performance issues with poor performers. There are a number of Read More