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Many business owners who are thinking about going to the cloud are wondering about this: What is it like working in the cloud? Some interesting share inside.... Read More

2012 was a big year for IT with cloud services going mainstream and the fundamentals of the way we view computers changing. Business and personal computing devices and applications are merging to make life easier for everyone and 2013 is set to be another big year for the industry. Read More

Success in starting your own business is entirely possible. I know hundreds of people who have. But it’s the realists and the pragmatists who succeed. Read More

Traffic is good for business, but you can’t even give away free gold unless you can attract the right people to you. The truth of the matter is that not just any old visitor will do. Traffic means nothing without this missing link... Read More

NO! A Contact Page is a Contact Page and a Lead Capture Page is a Lead Capture Page – DUH :)What is a Contact Form? It is a form on your website that the visitor can fill out IF they have a question for you or want to talk to you. After they fill out the contact form, the onus is on you to respond Read More

A Super Bowl promotion costs one business owner $600,000 in free furniture. Manufacturing surges, home prices rise, and Mark Zuckerberg offers lessons in entrepreneurship. Franchise expert Joel Libava looks at Applebee's social media flub. Read More

The Google team announced on Monday that it had updated the app ribbon of its social network to help members find more relevant connections. Read More

Challenging and providing insight is critical in engaging the customer, to incite change and to initiate new buying processes. But we can't stop there--we have to help the customer achieve the outcomes and results they dream of. This means guiding them through the buying and implementation process. Read More

Big or small, insight is about the customer's business. It is not a conversation about a solution---though insight based conversations lead conversations about solutions. It is not a conversation about a product, though if we execute an insight based conversation well, it can lead to a need for our Read More

This time around, I asked the team, How will you know you've succeeded this time? We had a number of metrics in place, but we were looking for other indicators that people were buying in. After a bit of a pause, one of the team members said, with a little frustration, We know we've succeeded when w Read More