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It's been a little over two months now since my company, Small Business Trends LLC, acquired BizSugar.com, a site for small business news. It's been a learning experience, and it occurred to me that it might make a good case study about acquiring a Web business. So I plan to periodically report on how it's going. It's still early but I'm rea Read More

People have been fervently writing about the fame of social media, especially Twitter. Ever since it took everyone by storm with its 140 characters of instant messaging, social networking has never been the same again. We have heard many describing Twitter as their ultimate kit for successful online business, promotional tool, or even traffic m Read More

Can Twitter really help your business? Or is it just another place on the web to waste time. Read More

A common problem in F&B industry is dealing with payment card issues related to running tabs and adjusting tips. Recent developments require F&B establishments (F&B) to evaluate their current procedures. Read More

Passion for the product does not build a sales career; It only initiates it. Read More

Employees are your number one asset. Here are 6 ways to invest in that asset without breaking your bank. Read More

Communication is a key to the success of every business but your company must be aware of the potential liability with employee communication especially with all the electronic systems available. Read More

Several years ago I discovered that a direct correlation between silent problems and business performance exists. Companies that deal with their potential and real silent problems quickly perform at a much higher level than companies that allow their silent problems to accumulate. So naturally as an executive coach, I spend a disproportionate amou Read More

This post won't be popular with the franchise brokerage community..... Read More

Leading online spoken word audio distributor Audible.com sought to both determine the top factors that influenced both conversion and order value. The TRUSTe seal lifted engagement by 2% on the homepage and order value by 22%. Read More