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It’s definitely no treat, and probably not a trick either; when things go wrong with social media it’s often due to mismanagement, poor planning or a lack of foresight. Unfortunately, dealing with the fallout from these mistakes can be akin to Frankenstein’s monster—once it’s awakened there’s not m Read More

Ah summer…sunshine, green grass, fresh air, and of course BASEBALL! It’s time for America’s national pastime! Read More

The business value of social media is no longer in question. The only question remaining for businesses today is: Are you doing social media right? Read More

Struggling to find the right tools for your startup? Here are the basics to get you started with efficient, useful, easy-to-use programs. Read More

Don’t fear customer reviews! Instead, handle them in the right manner: with an open mind and an appreciative heart. Read More

When you think you've got an amazing sale opportunity only to lose it somewhere in your pipeline, think of it as a chance to address problems. Losing a killer sale is a fortuitous time to inspect each step of your sales process to figure out what went wrong. Need some guidance on where to look firs Read More

Immeasurable time is saved with up to the minute client data and business information available at your fingertips and accessible in seconds. And not just your fingertips - your entire team can stay up to date with access to virtual real time updates, all on their mobile phones. Read More

While no data security will ever be 100% hacker-proof, there are ways to spot a scam before disaster strikes. These data security tips will help you protect your reputation and your customers. Read More

Customer data is one of the most important parts of your business success. If you’re not already using a customer relationship management (CRM) platform to collect and manage the data, you should be. But what kinds of data should you collect? How should you collect it? Read More

Getting noticed amid the sea of businesses on social media can be a constant struggle for a small business. Avoid getting lost in complicated social media marketing advice. Focus on your small biz strengths and use a few simple tips to make yourself stand out. Read More