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Small businesses that sell online have to demonstrate that they are trustworthy and reliable for shoppers to buy from them. Failure to do this results in billions in lost sales. Here are 7 steps that online sellers and ecommerce store can take to start demonstrating trust. Read More

If you feel beaten down this year, as if you lost your enthusiasm and positive can-do attitude, read this "letter to Santa." This is a deceptively simple article that every entrepreneur, and in fact, every grown up, should read. It may just help you regain your positive attitude so you can go out and kick butt .... Read More

My book review of "Love Is The Killer App: How To Win Business And Influence Friends" by Tim Sanders. The subtitle of the book, “Love is the Killer App” is: “How To Win Business And Influence Friends.” This gives the reader a clue that the author is knowledgeable about Dale Carnegie’s famous book. Read More

There are many amazing products for business are very inexpensive or often completely free. Here are my top 5 business tools of 2009..... Read More

Startups die for lots of reasons. Of course the end game usually involves running out of money – until that point in time, you can still fight on (although it might not be worth it.) But at the root of many startup deaths is indecision, especially for first-time entrepreneurs and CEOs. Read More

There are so many times in our day where we are waiting & often kept waiting for a long time. This becomes frustrating when you have a full to do list and are sitting around waiting. Read More

There is another aspect of effective management and that is the Manager as Coach. These individuals will know the importance of empowering and nurturing their staff. They will understand that in order to get the best from their team, a high level of intuition is required. Read More

We're 15 days from 2010. It's time to give your small business a jump start. That means planning, record keeping, and goal setting. I have four suggestions for you. Read More

What is stopping us maximising our performance?

To answer that question, you should look at the work by Timothy Gallwey, called the Inner Game. The Inner Game as developed by Gallwey in 1974 builds on the notion of “Potential” and “Performance”. There is a gap between potential and performance which Gallwey describes as the thoughts which you have when going about an activity. These thoughts c Read More

Analysing how your rivals have “set out their stall” not only enables you to assess how high the risk of new market entry is for you, but also how best to respond. An excellent second post on competitive analysis Read More