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On nearly every web site, there is the ubiquitous Contact Us button. What should you find there? Eight key elements to add to your contact us page. Read More

John Mariotti explains why a tenth is a meaningful amount when it comes to looking at financial statements. Read More

The Internet is not a static thing. With billions of pages already published and more being created every day, there is more available content that could possibly be consumed in a lifetime (or even several lifetimes). User behavior changes over time as well; mobile search has exploded, social netwo Read More

It is true, the best way to sell your product and increase your business sales is simply to ask. But therein lies the secret: getting the sale is really all about how and when you ask. Read More

Life is never perfect, and no matter how hard you work, you are bound to experience some bad days at the office. Whether it’s an unhappy customer, challenging employee, unsuccessful product launch, or unexpected expense, things happen. So how do you handle it?

Do you allow your entire day to tu Read More

Interview with Elizabeth Marshall, master at building relationships, on how she knows everyone, how she meets and stays in contact with people, relationship mistakes, and more. Read More

More and more professional buyers are adopting a ‘fortress mindset’ in their approach to dealing with sellers. Read More

A B2B audience isn’t searching for “sexy marketing,” with simple, branded web 2.0 messages (Salesforce is about as close as B2B comes to sexy); the B2B buyer is more sophisticated, looking for informational articles, blogs and anything that may or may not give them incentive to buy. Read More

What kind of business are you in? Rex Hammock insists the best businesses are about helping customers achieve their objectives, part of a lifelong journey and relationship not a one time sale. In this interview, Chris Brogan and Hammock discuss the evolution of social media, including Google Plus, Read More

Hey, are you in the throes of Google+ mania, or are you distinctly underwhelmed? I’m definitely in the former camp for a lot of reasons. One of the main ones is its versatility, which is best described by Mike Elgan. Read More