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The process of monitoring thousands of calls across all types of businesses to ensure quality leads for our customers has given us great insight into some of the most common mistakes small businesses make doing a seemingly basic task—answering the phone. Kerry Baldwin shares some tips for you and y Read More

Time really flies. We will be reaching the end of 2011 soon. I still remember the time when i wrote a post on tips to become a better blogger in 2011. Some of you may be new to this blog and probably miss that post. That's fine because i have another post for you on tips to create a better blog in Read More

Today on my show I had the pleasure of a speaking with Paula Rizzo, Emmy Award Winning Senior Health Producer for FoxNews.com and Founder of ListProducer.com, who provided us with strategies for improving our businesses through compulsive list making.

Paula, a compulsive list maker herself, demo Read More

Have you been considering forming an LLC, but are still not sure if it's the best decision for your small business? Here are some of the basics of LLCs. Read More

What do successful bloggers do to stand out? These 5 simple habits will elevate your blogging game and get better results from your blog... Read More

This article outlines some of the ways in which a hosted CRM solution can assist you in your time management requirements. Tools to send you reminders and notifications when action is called for, and the availability of data held in a centralised database are just two examples. Read More

In the current economic climate many people think they should open an online store or close their physical store to get online. In theory this makes sense and should cost less than bricks and mortar but it is very easy to sink $10-$20K into an online store without much thought and not sell a thing! Read More

Do you want to change your life? By cultivating these top 3 habits, you can definitely change your life! If you think there is more to life, you should... Read More

As a business owner, your days are understandably busy. When sending holiday cards, you should plan ahead. Here are some tips for 2012 holiday season. Read More

Your commute can be costly, resulting in money spent in gas, and time spent behind the wheel. Even if you don’t own a business, you might be able to work from home. With the right home office set up, you can telecommute to your job two or three days. Read More