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There’s still a large population out there that rarely shops online. As a result, you have to make your checkout process as simple as possible or else you may risk alienating those who don’t know what they are doing. Read More

I’m sure you have all been frustrated at least once at not being able to get the Internet domain name you want for your company. Who owns all of these names, and should you ever buy one for a premium? The simple answer is that if you want to be found and remembered on the Web, the perfect domain na Read More

Unfortunately in business, the benefits and risks are not always obvious. Quick and fun risk analysis can be done on anything that involves spending time or money. Read More

When people think about social media to advertise their services and websites, they mostly think about Twitter and Facebook. Both networks are great places to get referring traffic for your sites. Both with Facebook's users having a larger range of age and interests, Facebook can bring you more ref Read More

I’m sure you have noticed the customer has gained more and more power each day in how they influence our businesses. The customer’s voice has never had more of an impact than now! With a renewed energy through the tools the Internet provides, it’s not too far of a stretch to think only a handful of Read More

Last week, you were successfully running a very profitable $5 million company. Then, the unthinkable happened. You lost your largest customer. Unfortunately, without them, you are now running an unprofitable $2 million company. What are the first steps to take to rebuild your business? Read More

A recent survey from American Express found that before customers will do business with you, nearly half of them will go online to check out your customer service reputation. The survey also reported that after customers read good things online about a company’s service, they actually experience be Read More

Web-connected devices, not just mobile phones and 3G tablets but everything from home electronics to consumer packaged goods instrumented to transmit data to the Web, have become a part of every major speech here at the wireless industry's giant conference in Orlando, CTIA. "All devices that can ben... Read More

What coupons should online merchants offer? What makes a "killer coupon"? What should coupon landing pages cover? All of these (and more) questions are answered here. Read More

Should you write content for search engines or visitors? You need traffic from Google but it's got to be useful or your site won't convert, won't sell. Here's a quick look at this false dilema and how to make search engine friendly content that users love. Read More