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Performance reviews are a key part of developing a great team. Done right, performance reviews can inspire your people to achieve greater heights, get them focused on business goals, and bring out the creativity in them. Read More

An article about how new client meetings should run like a good first date, with excitment and trust Read More

With tight credit from many banks some small business entrepreneurs are turning increasingly to family financing to get their startups off the ground. Here First Business News interviews several entrepreneurs in a quest for financing to launch their small business ventures. Read More

One advantage of small business over big business is the ability to focus more on customer service. The following are the things that you must consider to develop your customer service. Read More

Being successful as an actor is tough.Through years of hard work, learning and perfecting their art some get the break they desire and get and keep their loyal fans.This is actually not that dissimilar to owing a small business. So, what can you learn from successful actors?


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A suitable factoring service will help you sell your invoices in exchange for immediate money to help you with your cash-flows. You may be a small business dealing in computer parts or cleaning supplies, the following tips are meant to help you better choose and avail an appropriate cash-flow factoring service. Read More

The debate will continue in 2010 about the value of using Twitter for your business, and if you jumped on the Twitter wagon in 2009 I'm sure you have your own conclusions as to its effectiveness. Read More

I’ve outsourced a lot of technical projects – with varying degrees of success. Based on my experiences, I’ve come up with 10 frank pointers for hiring outside tech help successfully. Read More

3 metrics, just 3, that confirm you either are or are not serving your customers. You know customers, don't you? The ones who volunteer to give you their money. Read More

A simple social experiment, IGotAnEnvelope.com, demonstrates that not all social-networking needs to begin on-line and how to successfully integrate traditional marketing with new media. Read More