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A business reputation can take years to build. It demands nurturing, cultivation and care. One businessman showed me how all of that work can go straight down the toilet in minutes flat. It's a story of the sweet sounds of the late, great Marvin Gaye, engine trouble, a tow truck and the "nightmare" car scenario. Read More

Facebook Fans Vs Facebook Likes Vs Facebook Monkeys it doesn't matter if you know how to adapt. This is true of all business owners. Read More

An interesting report, conducted by the Network Box, has revealed some interesting stats about our beloved Internet. It was concluded that more business traffic goes to Facebook than to any other Internet site. Analysis of 13 billion URLs used by businesses in the first quarter of 2010 show that 6.8% of all business Internet traffic goes to Facebook; an increase of 1% since the last quarter of 20 Read More

A lot is written about building customer profiles of those who you want as customers. This of course is an essential part of small business marketing. But what about the other side – those customers that you do not want as customers. Two blog posts recently have been written about this dilemma and give great insights into this problem as they shared their experiences.
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Our recent business blogging "think-tank" was held, of all places, at a local bowling alley! Amidst the backdrop of rolling balls and flying pins, Guinness was on tap and the biz-blogging ideas were arising fast and furiously. All of the tips, advice and principles we discussed on the art of business blogging right here... Read More

Smarter, Faster, Cheaper: Non-Boring Fluff-Free Strategies To Market and Promote Your Business by David Siteman Garland will be out late-fall 2010. Read More

Keeping a blog going can seem like a full time job. Unfortunately for most business owners, we don't have the luxury of being a full-time blogger. This post discusses ways to improve the effectiveness of your blog. Read More

Great perspective on why the group responsible for employing over half of the private sector employees is going to drag its feet bringing their employee levels back to 2007 marks. Small and medium-sized businesses are using more technology and demanding more productivity to help avoid the pain of having to lay off their friends…AGAIN! Read More

Dov Gordon looks at the management decisions that help you identify the small points of high leverage and cut through the "Gordian Knots" we encounter in everyday experience when running a business to create a more efficient operation and more rewarding experience for ourselves, our customers and employees. Read More

Though it is a little while since Meryl last visited Australia, when here she demonstrated how to stand out from a crowd - by being real. She showed how the small, unannounced and unexpected gesture can thrill a client - lifting your brand above your competitors. Read More