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How can you communicate to your team that [fill-in-the-blank] is important without creating tons of new rules or performance metrics?
Here are nine ideas to getting things done without ordering. Read More

Has your productivity ever dropped like a stone because you were “sitting on an egg?” The egg syndrome happens when too much time and mental energy is spent thinking about a potential sale, strategizing what-if scenarios, daydreaming and waiting for the phone to ring or the email to appear.
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How many times do we ring 0800 lines and while we battle through the 56 options provided, at some point we hear the glorious Your call is important to us... bla, bla bla? How many take this seriously? If you really mean it though, here're three basic steps: Read More

These two videos provide about as stark a contrast as you could imagine between what constitutes a workplace culture in the carwash industry. Read More

This is a great new website project collecting thoughts on leadership ego and humility. You can submit a story, quote or idea, and even win an original painting of your submission. Check it out. Read More

Bounce rate affects your SEO, traffic conversion, and bottom line. These 16 ways will help you reduce your bounce rate and keep your readers happy. Read More

We can start to look at Twitter through a different lens. Rather than seeing it as a place to pass the time, it becomes an instrument to network more effectively. What’s wrong with that Read More

Find out how to motivate your customers to share your content and the mistakes you need to avoid for a strong social media content strategy. Read More

So you have a blog and you have a biz but sadly no press action? I am here today to share with you 5 extra fancy, yet easy, ways to let the press know you mean business. Read More

A new study finds that employee stress can jump from one company to a worker's home, and from there to another organization. Read More