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Advice on how to give staff appraisals so you and your staff get the best out of the process. Find out about the why they are important and the value of accurate feedback. Read More

"With great responsibility comes great power" is more like it when it comes to the ROI of giving workers autonomy Read More

The airline's ability to create a customer-centric program starts with their workplace culture practices Read More

In today’s uncertain world, there is only one thing that’s certain; change. Have you noticed that even when the status quo is less than satisfactory, many people are reluctant to make changes? In the wake of new information, change is often necessary. So, why do people resist it so much Read More

This post shares tips for making idea (or suggestion) boxes work well for both employees and the company Read More

Advice to employers informing them that signed fit notes can be purchased online for as little as £10. Read More

View tabular data on this, and learn how much these companies save annually from lower-than-average voluntary turnover Read More

In talking to someone last week they described the way we’ve all reacted the economic pressures as similar to the process of grieving. It really struck a cord with me and I’ve been thinking about it since.. Read More

Women and minority employee trends among the almost 500 applicants for our 2010 small business award Read More