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I was watching the Texas vs. Oklahoma college football game this weekend and was thinking about how important their rivalry is for each school. The fierce competition that exists between them is what fuels each team's marketability, recruiting power, and championship opportunities. It got me thinking. Isn't that what we want for our business? Read More

Sales managers have to balance the White and the Black in managing the process, coaching and leading their team members to success. If the can master enforcing the process and related rules, while at the same time coaching team members to consistently execute, they will achieve the Yin Yang of sales management. Read More

This video shows how to use Google AdWords to grow your small business. The key is to target the specific customers not only interested in your goods and services but also sometimes those looking for those goods and services in a very specific geographic area. In this presentation from ClickSharpMarketing.com, we look at how paying the fee for pai Read More

On Tuesday October 20th — 1:00 pm Eastern, Jonathan Farrington presents his first solo Top Sales Experts Masterclass of 2009, and you can be there, with my compliments. Read More

Wow! A great article from small business expert Steve Strauss at USA Today.com about bending or breaking the rules. No, we're not talking about ignoring government regulations or cheating when reporting your income or expenses. We're talking about bending rigid rules you've made when it comes to customers. It's easy to understand why businesse Read More

Serial entrepreneur, David Hauser, tells what eating chocolate covered grasshoppers and skydiving have to do with entrepreneurial success. Read More

Twitter and Facebook are the darlings of the media for the time being, and it seems no one gives a rip about blogs anymore. That hot topic of yesteryear is now a fad of the past, much like Chia pets and Snuggies. Wait, you haven't heard of a Snuggie? Be really disappointed you missed out on that one. Where was I? Oh yes, blogs. They're over. Done. Read More

Every year, orthodontic practices spend major funds on marketing campaigns and referral programs to ensure phones will ring enough to grow the clinic's practice financially. While marketing is important, and making the phones ring is certainly important, what's also important is the ability of the orthodontic consultant to be able to convert pro Read More

Automating your customer service has a purpose, but only to the company, not the customer. Read More