Michelli, a customer service expert, will impart what he learned by studying the leadership strategies of executives at organizations such as Pike Place Fish, Starbucks, and the Ritz-Carlton. Submit your own questions by Friday!
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Joseph A. Michelli--a BizBooks discussion.
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From http://discuss.washingtonpost.com 5775 days ago
PRs to be thrown into the Lake of Fire?
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From http://www.managementtoday.co.uk 5776 days ago
Successful Entrepreneur Guy Kingston launched campaign to find the Worst PR Agent.
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Location, Location, Location! Mapping and GPS sells Real Estate
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From http://www.evancarmichael.com 5779 days ago
“Location, Location, Location!” It's what everyone tells you when asked “what is the most important real estate attribute?” Today's online real estate search engines, coupled with laptop mapping software give the real estate agent fantastic new tools to employ in the search for the perfect property. See how employing this technology helps agents
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Facebook: The Movie. Too soon?
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From http://lab.77agency.com 5780 days ago
The West Wing's creator, Aaron Sorkin, thinks not.Today, the social network monster has surpassed its main competitor MySpace, which currently has 117.6 million visitors compared to Facebook's 132.1 million unique visitors. It ranks 5th place amongst all websites in terms of world traffic.Given these facts, Sorkin had a good reason to come up with
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What Is Linkedin - Can It Help Me Promote My Website?
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From http://www.ocitservices.com 5780 days ago
LinkedIn is a social networking website that is geared specifically towards business members. It enables users to build up a network of existing and new business contacts (called connections).
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Sales Managers Save Gas Reduce Cost of Travel With Computerized Mapping and GPS
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From http://www.evancarmichael.com 5781 days ago
With the cost of gasoline and airfare rising, sales managers need to squeeze every bit of savings out of their travel expenses. At the same time, they must increase sales in a slower economy. This article shows how computerized mapping and GPS helps do both.
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Email Marketing for Complex Sales Cycles by Winton Churchill - Book-Reviews - Nikki Leigh
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From http://www.evancarmichael.com 5781 days ago
Direct mail and email marketing have gotten a bad rap for many years. But, when the email marketing is executed properly, the results can be fantastic. That is the sort of email marketing that Winton Churchill talks about in this book. It's not just a simple email being sent from time to time, but it is an email system that gets definite and posit
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Sales Training - Pre-empting Objections - Sales - Colly Graham
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From http://www.evancarmichael.com 5784 days ago
Pre-empting an objection means that you bring an objection that you expect to hear early in the sales call and then deal with the objection so it cannot be brought up again. Make sure to answer any common questions and concerns before the client can ask. By pre-empting objections before the client can raise them, you decrease resistance.
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Presenting the Solution - Sales Training - Colly Graham
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From http://www.evancarmichael.com 5784 days ago
Know your audience.
Tailor your presentation to your prospective customers. To do that, consider what they are likely to need from you. Use terminology they'll understand and make sure you are familiar with their business jargon. That will help you to establish common ground with them.
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The Sales Pipeline - Sales - Colly Graham
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From http://www.evancarmichael.com 5784 days ago
Maintaining a healthy sales pipeline is the key to consistent and predictable sales performance. Everybody feels better when there are enough qualified opportunities "in the works" to forecast strong sales in the future. The best way to ensure an increase in future revenue is to focus on building your sales pipeline today.
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