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A beginning entrepreneur should know that do-follow blogs are those blogs, which don’t provide their links in comments with no-follow attribute. Read More

Like all business owners I know, I’ve got more to do than time to do it. Without a system to stay productive I would get very little done. I’m often asked to reveal what tools and tactics I use to get more done and that’s what today’s post is all about. Read More

There are many ways to get new customers in the door or to get more raving fans for your business. Many of them can’t make a huge impact on your business as social media and publicity can. These are tips to properly approach a journalist and succeed in getting a story about your small biz published Read More

Openness when a business makes a mistake can be challenging. This is especially true in the digital world when you are admitting a problem online for all to see. But isn't openness a more desirable policy for creating strong customer rapport? Read More

When this story first broke, I knew it was only a matter of time before McDonald’s (corporate) would step in and offer Tiffany Langeslay, the woman who was fired, her job back.

The McDonald’s restaurant that fired Ms. Langeslay was 100% justified in doing so. The rule is that the restaurant must Read More

Outspoken Media's Lisa Barone consistently posts thoughtful insights about current topics. This post about community managers - and managing online corporate identity through brand ambassadors and social media - is a great example and a great read. Read More

I had the honor of giving the keynote for The Washington Women in Public Relations Annual Meeting and Board Induction Lunch on January 20th, 2011 in Washington DC. My presentation is embedded below and you will be able to download it if necessary. Washington Women in PR comprises of public relatio Read More

This entrepreneur training course will be dedicated to the skill of making blog comments. How often do you comment on blogs Read More

Bon Appetit to Kraft Foods, which will be reaping tremendous Free PR benefits tonight, during the "Fight Hunger Bowl" on ESPN.

Why?
The powerful pipes of Ted Williams, homeless radio announcer who's become the year's first YouTube rockstar of 2011. Read More