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As a business owner or manager, when someone comes to you with a problem, what's your first reaction? Sit down and tease it out with them? Determine what they are looking for from you? Read More

One of the jobs that I had early on in my career was that of Industrial Accountant in a sewage pump factory. One of my duties was to cost out new products in conjunction with the design engineers in advance of a new product being manufactured. Read More

At some point in our lives many of us (myself included) have had some experience at the hands of a bully, be it the school yard bully or a workplace bully, but whichever way, the feelings of isolation and extreme stress that bullying creates can linger for many years after the event. At some point Read More

When tenders are submitted for business, the focus is in the main on cost. But is the lowest price always the best option? Does anyone actually benefit in the longer term? Read More

Online project management tools are only as good as the information given to it. Without the right level of information, no project management tool - or any work-flow tool for that matter - will deliver what is expected of it. Read More

When running a business blog, it is important to be able to measure its success. As a business blogger, are you listening to what your blog stats are telling you? Or are you putting spin on them to make them appear better than they are. Read More

This post is aimed at those of you who enjoy trying out new things on your own before calling your developer for the final touches. In this blog post I will walk you through a personal selection of plugins that complement those core ones you already use. Read More

Small business owners are notorious for wearing multiple hats: they can be managers, bookkeepers, impromptu IT “experts,” and marketers, among other titles. But what ever roles you find yourself taking on as the owner of a small business Read More

Project status meetings are a critical part of effective project management. Teams must feel that they are able to share project issues openly and without fear of retribution if they are honest about problems. The project manager needs to encourage this feeling of openness to help the team share pr Read More

Testing your business blog is a key component of driving it's success as a sales and marketing tool. It is important to set measures of blog success and test against those measures. Try new things to make sure the blog is optimised for your business and measure their impact. Read More