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Anyone who’s been on a cruise before knows that the cruise experience is all about customer service, from the attendants who clean your room and turn down your bed, to the wait staff and entertainers who make it their job to delight you in every way.

Having been pampered and indulged for a week, Read More

SEO has gotten an ugly rep over the years. Some of it deserved, some not so much. Unfortunately, many good SEO's get lumped into the same category as the bad ones. Kinda like lawyers, I suspect. Read More

Yup, this is the third annual version of the 2011 Social Media Marketing Report, from the folks over at Social Media Examiner - and as usual, I’m pumped about the results! First, go and download the .pdf for yourownself and then dig in!

I know that if you’re like me, you’ll find this report cho Read More

In this guest post over at The Franchise King Blog, the actual owner-the franchisee of a Quick Service Restaurant (QSR) shares some great tips for those interested in exploring a food franchise. Read More

The Purple Cow is about you (whether you are a brand, business, blog, whatever), standing out from the crowd of other “cows”. It is about what it’s going to take for you to step out and fill a role that few others can or are willing to do. Read More

There are millions of small businesses in the country today. Are they at risk and if so are they adequately protected? This article discusses some of the reasons small and medium sized businesses are sometimes at much or more risk then larger corporations. Read More

Since have started my business have managed to stay encourage by installing inspirational quotes on my memory. Something staying motivated can be hard but having sticker notes with powerful inspirational quotes can help supercharge you day and give you more energy to more on. Read More

Working from home can test your sanity. Finding the right direction is imperative to creating success. I decided its time to get my hands dirty and do a little digging for myself. Read More

He has been called the World’s Most Practical Small Business Expert for consistently delivering real-world, proven small business marketing ideas and strategies. Read More

As the key marketer of your brand do you have enough knowledge to make the correct decisions if you outsource certain marketing activities? If you do not and allow them to have all the knowledge then you could be heading for trouble if their business fails or you break up. A couple of tips to help. Read More