BizSugar.com › User › GetApp › Voted

The original CRM Saleforce calls it the “Age of the Customer” and we’re not inclined to disagree. And your marketing team agrees. About nine out of ten companies tout great customer support. But more than half of all customers are complaining of bad customer support. Today we are going to count dow Read More

Last week, Zapier help desk gurus went public in a big way, closing its first day in the U.S. Stock Market with a solid 50 percent growth. Since the last quarter and especially the last month has seen the deflating of the most recent dot-com bubble, with giants like Facebook, Amazon and Yahoo! endu Read More

Serious businesses need serious software. Talygen is an incredibly reliable time tracking tool that organizations can use for business management automation. Built with a touch-friendly user interface (UI), Talygen enables its users to track time, manage projects, and measure employee performance s Read More

You know well that your customers are the most important people in your business. In fact, your ability to deliver on what you promise your customers is what differentiates you from your competitors. You know it’s true – let’s just get real about it. Excellent customer service really is the best th Read More

GetApp is always looking for new ways to enhance your SaaS user experience. Our GetApp Marketplace that you’ve come to know and love focuses on offering you an independent analysis and side-by-side comparison of thousands of business solutions to help increase the efficiency of each process in your Read More

With the apps on this list, you'll be able track and treat issues with professional results. We've considered the unique positioning of each of these apps in an effort to compile the seven best issue-tracking apps while acknowledging that some apps are aimed at specific types of teams. Read More

Fact: People are five times more likely to post a user review when they are upset. This means that the Internet is full of negative reviews, and some of your most important traffic and shares often go towards those Debbie Downers. And it’s not just on Yelp! or TripAdvisor anymore. Your small graphi Read More

Project Management Software and Collaboration Platform Comindware's CEO talks about how to use data & a great PM to make teamwork a reality. Read More

We highlight the next mobile recruitment trends and apps that let you track talent from anywhere.

Matt Alder, the so-called British Recruiting Futurologist, says that recruitment is missing the mobile mark. Mobile is not just another channel to touch base with, but that continually growing acces Read More

At GetApp, we run our business in the cloud and we encourage others to do the same. Why? Because it just makes it easier. As cloud-based products replace downloadable software, we are able to use one log-in, one contact list, one smartphone to do it all, without paper and without fuss. That’s why Read More