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Estilo's founder, Stephanie Coultress, brings it home - money isn't everything, but a lack of it is. Plus, it's also about loving what you do because it is a 24/7 pursuit. Learn how she keeps it all in the family & how she turned her worst day into her best sales day ever. CLUB E "Original Programming." Read More

Business Name Blues is a 3-part series in which I talk about the experiences I had in naming my business and give tips based on lessons I've learned in the process. Read More

This short video shows a coaching session on cold calling. It moves quickly and covers a lot of ground, but the points that it makes are truly useful. Read More

What is an ideal time to conduct a survey? The question of timing is an important one when considering when to gather feedback from your employees and/or customers. In this issue of the Critical Metrics Update, we answer this question by highlighting both good and bad times for conducting employee and customer surveys. Read More

In just a few short months news stories shifted from “if there's a recession” to “when there's a recession”. Given the events in the US housing and credit markets and the global financial markets, it is pretty clear that we are headed for the dreaded “R” word. To help prepare your business (whether large or small) there are a few steps you can tak Read More

Almost anyone can pull together a web-based survey using free or almost free survey tools available on the Internet. In fact, these do-it-yourself tools can help you save money and time by making use of resources already developed by professionals. However, as some of you might know from getting involved with some other do-it-yourself activities, Read More

An overwhelming majority of small business owners feel they've been left out in the dark in terms of having either U.S. presidential candidate address specific proposals that would assist them, a new survey shows. Read More

The average customer visits their local Costco 22 times a year. The company has become one of the largest in the U.S., with 473 outlets and more than $50 billion in sales, and is also the largest membership warehouse club chain in the world. Its founder and CEO, Jim Sinegal, has been called the Sam Walton of the 21st century for his low-key style Read More

Some interesting, innovative and environmentally friendly ideas to assist the small and micro business owner to save money, and increase their bottom line. Every dollar saved is a dollar in profit. Read More

After you've been in business a few years you look back. Suddenly everything is so obvious. Too bad all those things that seem so clear now, were not so clear then, when you were living through the early years of your startup. Here are 3 lessons by Anita Campbell that could have saved her a lot of expense and time: Read More