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If new scientific research is any indication, it appears that online coupons have a much bigger effect on consumers than print coupons do. A fascinating study from NeuroFocus examined consumer responses to coupons both online and printed by analyzing brainwave activity, and combining those findings with others from eye tracking and galvanic skin r Read More

How often have you entered a store: 1) And observed two clerks continue to chat instead of turning to smile at you? 2) To find that the order you called in the day before is not at the counter, ready for your quick pick-up and payment, because the clerk said she “got busy with other customers?” 3) And asked the clerk a question about a product and Read More

A common question for those who are out looking to set up their own lead nurturing program for the first time is “how do I plan a campaign?”. Having a lead nurturing software application or the technology in place is just the first step. To get a nurturing program from planning stages to execution can be challenging the first time around and there Read More

7 things people hate about your graphic design Read More

Maybe your fixed costs are not as fixed you think. With the recession continuing in full force, you may find that everyone — from the company that supplies your office with water to your neighborhood banker — is willing to renegotiate their existing arrangements with you to keep your business. Closely analyze every contract you have and look Read More

You've read a bunch of different productivity posts, blogs, books, and magazine articles — admit it — and yet it's always so complicated. You just want to accomplish great things, without all the fuss. And while there are many great systems out there — GTD, Zen To Done, Extreme GTD, The Power of Less, and more — it always takes a lot of work. Y Read More

I thought this was an effective idea, "When you're stumped trying to come up with remarkable features to talk about in your marketing -- go the opposite way. Talk about something awful, opposite, or different." Check out this example from TripAdvisor to see how it can be done. Read More

With the economy struggling, and profit margins thin, there is no better time than now to seek cost reductions as part of your business development strategy. Many small businesses, however, consider certain supplier relationships to be above review, which removes any incentive for suppliers to give you the best deal. Here are some steps you can ta Read More

undreds of Twitter applications can be found on numerous sites that offer cool tools to help you manage the way you use Twitter. If you use Twitter for marketing your small business, I sorted thru tons of apps to bring you the most helpful. Read More

No doubt, the economy is facing some serious challenges, but now is not the time for owners of small businesses to develop a recession mind-set. In fact, it's the perfect time to attract new customers while everyone else is expecting the worst. Here's how to recession-proof your business. Read More