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Here are 7 sites that offer excellent resources, tools, community and possible funding. 2 of them you may know, Yahoo and Microsoft. But the others are excellent. Read More

How you get referrals depends on how you spark referrals and initiate the conversation. Read More

Official release of the new book to help businesses grow successful online communities. Written by Online Community Strategist and multimedia journalist, Angela Connor. Read More

Questioning is a great way of finding out about problems and building rapport but the temptation to jump in with the solutions straight away can undo all that hard work. Read More

When did rules ever apply to the art of running a business? Let me preface this post by saying that I do not mean moral, ethical, or legal rules. There are rules that each person has set aside for themselves whether spiritual or from the laws of the land. I am talking about business rules. They are the rules predestined and applied by business ow Read More

Word of mouth ideas. Read More

Referral-based marketing is one of the most cash-flow positive, sustainable, cost-effective marketing plans for any business. And seeking testimonials from customers is a great source of innovations to keep your company growing. How? Well, during the conversation the customer will tell you what they like and don't. You can build future solutions Read More

The power of small business rests in large part on its ability to inspire and connect its greatest asset: its employees. Why not expand that to include customers, vendors and partners? Read More

A recent report listed the happiest nations in the world. Guess what? The US didn't even make it into the top ten. So much for the American dream. Why are we so unhappy? Let's start by looking at the origin of the word. Happy is derived from the Icelandic word happ, meaning luck or chance. Is happiness then, by its very definition, elusive due Read More

These are the best of the stores, these are the worst of stores. 2 tales of 2 competitors, with the small business, the one that cares, the one that provides solutions for the customers' needs...being the winner. (That's the way it always is...) Read More