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In a blog post this morning by Kevin Rose, it appears as though Digg has cut roughly 10% of their staff. Layoffs have been made to around 12 employees, and it was difficult on the entire staff to part with many members Read More

This article explains how we, as human beings, fail to communicate with specificity in many facets of our lives to the detriment of our business results and personal relationships.

The article cites three specific and pertinent case studies. T two in business and one in a personal relationship were conflict and mis-understandings occurred when the individual initiating a message thought they were being clear, but the recipient was left to guess, mind-read, fill in the blanks and put their own meaning on the communication, which almost always creates problems Read More

What's a disappointing retail selling experience look like? It looks like this. Let's put an end to trite selling forever Read More

Don't burn your bridges when you leave your job. I see great candidates with super experience destroy their relationship with a company when they are made redundan Read More

Customer communications, particularly written, can be over examined to the point of being false. What is the right approach to responding to a customer and how much of you should come out in the text Read More

Many small businesses have benefited largely from the use of direct mail postcards. However, this marketing strategy can guarantee success only if done properly. Improve your business by following the simple rules in marketing through postcards. Below are direct mail marketing tips that you should apply in all your future direct mailing promotions Read More

It's challenging to get prospects to return your calls. Here are nine reasons why they might not be calling you back Read More

Whether you are being threatened with a lawsuit, think you may have a case, involved in a dispute with a neighbor, or trying to start your own business, there are simple steps that you can take to clarify your position and save money. Read More

We all get stuck.

As entrepreneurs, some days it can be tough to start the next big marketing effort or make all of the hard decisions. Coach Danielle LaPorte shares here effective strategy for getting unstuck Read More

My new book, The Referral Engine – Teaching Your Business to Market Itself, ships next week so I thought I would share some of the key points via a slide show. Hope you grab something tweetable and, well, consider buying the book too :) – links to buy – Barnes & Noble, Amazon, 800-CEO-READ or Indie Boun Read More