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Would you say that a value brand is one that offers the most benefit for the cost? That sounds reasonable, right? Until you realize that it depends on a particular customer's changing perception of the benefit as compared to his or her changing perception of its cost. This is not mumbo jumbo. It's a critical distinction. Read More

Face it, as sales people we can be really boring. We're predictable, and in most cases we sound just like the next guy. Being boring is a guaranteed way to commoditize our product or service and drag our sales cycle out much longer than it has to be. Listen to today's podcast and then do the following: 1) Make a list of all the mediums you Read More

Great article about the new Scribd ebook store. Read More

Big fan of Gary V. and looking forward to reading his first book. Read More

According to Mashable there are 20 hours of video uploaded every minute to Youtube. Hold on one second.. Let me rephrase that for you. Approximately 29,000 hours of online video content are uploaded to YouTube every.. single.. day. This rising trend in uploading of video content is showing a transition with how people are communicating. We are Read More

What a lesson learned by KFC and Oprah on what not to do with a promotion of a new product. Read More

It's always nice when you can figure out a way to infiltrate your competitors' operations and actually use them to sell your own product. Google recently added a couple of mobile features that small businesses (particularly online businesses should pay attention to). First, they released Product Search for mobile. What this means, is that users Read More

Yahoo wants to buy some startups, especially social media and smartphone application companies. But would that be the beginning of the end for the startup? Nicholas Carson at Silicon Alley Insider looks at Yahoo's "entire sorry acquisition history" ... Read More

Here are some really great tips to help restaurants - and small businesses - use social media in their marketing. Read More

Sometimes we are so preoccupied with trying to get or have it all together that we forget to ask for support. When you find yourself obsessing over your limitations, ask yourself where you could get support so that your limitations are not a problem. Read More