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Now why the hell would you want to learn about business, network, forge relationships and increase blog readership!

That would be f&@#ing crazy and a damn waste of time Read More

Do you read many blogs? Are you an active blogger? Do you share posts with your contacts? I used to spend hours pasting URLs to various websites to sent my content to various sites and connections.. Read More

From the World Cup to Monday morning quarterbacks, I wonder… “What can I take away to help me sell better? Read More

Deals should not be won at the presentation stage. Deals should be won before you ever present your solution. In order to win deals, you cannot collect the prerequisites to a deal late in the sales cycle Read More

It can be tempting to move to find a new job, but you should carefully consider your position before taking the plunge. After all, the benefits of staying put may outweigh moving Read More

Online reviews are the new word of mouth. If you have online reviews, then you need to make sure that you are listening and managing them. Here are 8 tips to help you out. Read More

Customer Service. Every consumer looks for it. Every retailer strives to provide it.

But the term is so overused and so under-executed that I have tired of hearing and thinking about it. In my own consumer life, there have been so many missed opportunities by individuals and stores where I have shopped to provide excellent customer service that I'm just about at the point where I want - no, need - to give noogies to every retail salesperson / clerk / customer service representative that I come into contact with. Read More

Selling across different cultures requires a focus on relationships and taking a consultative approach. You can establish and demonstrate your expertise as a consultant by guiding your buyer rather than providing numerous options.
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If you are in retail you can watch customers come into your store, browse, walk around and then come up to the cash register with their purchases.You can also see if they walk in, have a glance around and then walk out. These actions are just as important to know if you have a website. Luckily it is not difficult to track these action paths Read More

Does your place in the family pecking order impact on your personality? Is it possible that being born first increases the chance of being a leader? Does Birth Order Theory have any relevance for management practice Read More