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Looking for some budget online marketing ideas? Small business owner Michelle Strassburg shares her best tips in this guest post. Read More

Sales Tip of the Day: This quick to read post talks about how to use your voice mail as part of your marketing. Read More

If I told you that David Friend, CEO of Carbonite.com was objective about online backup, I would be lying. However, I can say that he is an expert in online backup and his company is indeed one of the leading online backup providers. In this video interview, David talks about why online backup is great for businesses (especially smaller ones) and how to select an online backup provider. Read More

Too many people look at customer service as a cost center, when it really should be a profit center. I recently read B-A-M!: Delivering Customer Service in a Self-Service World and it’s an important refresher and reminder of the importance of great customer service. Customer support is something I’ve obsessed over for many years. Here are 9 important reminders + revelations from B-A-M. Read More

One of the best ways to drive engagement and build word of mouth traffic about your brand is to run a contest via social media channels. Not only does it engage consumers with your brand in a fun and exciting way, it results in a treasure-trove of customer information, preferences, and feedback you can then mine to improve your business. And, best of all, launching an online contest can be very i Read More

Here are 10 traps for entrepreneurs to avoid while starting or running a business from MSNBC courtesy of Forbes Magazine by contributor Martin Zwilling. Zwilling knows his way around entrepreneurs and startup and small ventures and is the founder and chief executive of Startup Professionals, providing startup founders and small business owners services and products to succeed in their ventures. Read More

Which comes first, like or trust? Do customers need to believe you or think you're a great guy? Which is most important -liking you or trusting you? Read More

Although Google is a great advertising tool, there are other tools that might do better at helping you attract a local audience and manage how much you spend to attract them. Read More

You know how social media strategists love to talk about branding right? Well, now it's easier and more effective with TweetBrand, a free client that will personalize your tweets for maximum exposures. Read More

One of my favorite exercises is brainstorming startup ideas with other entrepreneurs. You can gain a lot of value from a fresh perspective. When “pitched an idea” for brainstorming or feedback I tend to go through the same 7 key points and questions each time. Read More