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In business, when we do something to hurt someone, cause them pain or cause them loss or damage, it is incumbent upon us to recognize what we have done and to mouth those two hardest words in the English language to say, “I’m sorry!”

If not now, when? There is an old adage that "It's never too late."

This story proves it wrong! Read More

Ever been suspended by your web hosting provider for excessive resource uses? One of my sites was. Fortunately, cloud hosting providers come to the rescue Read More

I recently ran across a research proposal I wrote over four years ago. Looking back, the most useful parts of the proposal had to do with reviewing work that I'd already done, not planning work for the future. The same may be true when thinking about your business, where a review of your recent work may be more useful for plotting a course than a forward-looking business plan Read More

We're given many messages about how to be perfect business owners. When a small business owner is unclear about what is true, it is easy to get scattered Read More

Your photos are another marketing tool! Are they giving the message and impression you want them to?

Advice on the subject from a former Department of Motor Vehicle "AXE-MURDERER! Read More

By the end of 2010, a tax considered a major bane to many small family owned business will return after a one year hiatus. After brief repeal at the beginning of 2010, the estate tax, or "death tax" as it's critics call it, will be back and family owned businesses passed on to children after the death of a parent could see a 55 percent tax on the value of the assets of a business that may have taken years, or in some cases generations to build. A determined battle is now being waged to be sure the death tax does not return. Are there any community members that will find themselves affected by the return of the "death tax Read More

Are you looking for a competitive advantage? Google is an invaluable resource for B2B sales! Here are some of my favorite advanced techniques for finding your next prospect… fast Read More

Several days ago I wrote: The Most Used, Useless Metric In Sales. At the same time, I posed a question in LinkedIn asking people their opinions on the worst metric in sales. I was surprised by many of the responses. They included quota and revenue targets in every form–monthly, quarterly, annual. They included pipeline metrics, many variations of activity metrics and lots of others. Some of the metrics were very bad, many were simply bureaucratic reporting-having little to do with assessing sales performance, some represented micromanagement on the part of managers Read More

Powerful tips on increasing your digital influence or circle of influence, and the power to affect and control something or someone by blogging your wa Read More

A recent Wall Street Journal blog post asked if Summer Fridays still exist. Turns out, they do. Learn more in this post Read More