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Would you ignore nearly two-thirds of your customers? Of course not! But in a recent study, only one-third of customers who Tweeted to a company about a complaint or issue got a response. Social media is a fantastic way to not only engage with your customers but address issues. Are you listening? Read More

Sales training needs to change - sales reps need a new set of skills beyond traditional sales call execution, sales strategy, and sales negotiation training. We suggest these six skill sets are candidates for subject areas to incorporate into sales training programs that would help sales reps adjus Read More

In light of recent NSA revelations, people now more than ever want to keep their private information private. But how do you keep prying eyes away from your data? Read More

Using video is an excellent strategy to attract visitors to your site and get clients. With video, people get to hear about your expertise, see how you speak, get to know you a bit and discover if they like you. In addition, using video to build an online presence can be very powerful as it provide Read More

As I get ever close to launching my own eCommerce website, my attention increasingly turns to the bottom line: profit & loss (hopefully, mostly “profit”). For me, though, I’m terribly bored by crunching numbers. Don’t get me wrong: I love making money and counting it. But my background is not in ac Read More

Blog writing isn’t the easiest of things to master. It’s a process of learning that is continual – it never ends. Just when you think your writing is better, someone will come along with several more suggestions to improve it further. This isn’t such a bad thing.

Take me for example. My writing Read More

Anyone can hand out a raise, but not everyone can hone in on the things employees really want and deliver them. Here are 10 ideas for incentives any company can afford, which will go a long way to keeping your employees motivated and your workforce productive... Read More

Getting up early is a trait that many successful people share. From famous people in history like Benjamin Franklin to CEOs of Fortune 500 companies, Olympic athletes and artists to entertainers, singers and entrepreneurs like Jack Dorsey (founder of Twitter) and Richard Branson, waking up early in Read More

We look at the success of others and assume, if we follow their methods, we will achieve the same. Sometimes this works, but often times it leaves us frustrated and wondering why we are not partaking in the same success or why the methods of others don’t work for us.
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Website redesign is an improved site version to keep up user expectations and optimize business opportunities. Find out what to expect from a site redesign and how you can opt for it to improve site functionality. Read More