Lyceum voted on the following stories on BizSugar

To be creative artfully requires a dynamic mix of imagination and understanding of how the world might work. This is not a matter of being correct, but rather a matter of making the audience wonder, provoking a self-referring reverie that elicits an expanded idea of ones-self and how the world works. As a result, we see anew. Read More
Marketing writer Georgina Laidlaw said in a blog post for the online business adviser Sitepoint that promotions do not have to entertain and amuse clients to remain effective. Read More
What makes a blogger successful? What are the common traits of highly effective bloggers? If you’ve even remotely tried to launch your own blog, that question surely popped into your head at some point. And I bet it was rather sooner than later. Read More
Online platforms have a long track record of providing advertising as a business model, but few have implemented direct lead generation functionality as part of their business models. Enter the team at SlideShare.net who recently announced the launch of two new business services. The first service, AdShare, allows users to promote their presentations on SlideShare by paying a pay-per-click rate. Read More
TechCrunch traffic is not profitable for startups. It's completely un-targeted (unless your niche market is other startups) and you have no relationship with that audience. On the flip side, the highest quality traffic is typically from an email list that you've been communicating with for some length of time. Your conversion rate for these leads will be astronomically higher than your standard w Read More
Online platforms have a long track record of providing advertising as a business model, but few have implemented direct lead generation functionality as part of their business models. Enter the team at SlideShare.net who recently announced the launch of two new business services. The first service, AdShare, allows users to promote their presentations on SlideShare by paying a pay-per-click rate. Read More

Great Customer Service Drives Revenue and Profitability

Avatar Posted by stillwagon428 under Customer Service
From http://www.instigatorblog.com 5406 days ago
Made Hot by: WayneLiew on January 15, 2010 10:20 am
Too many people look at customer service as a cost center, when it really should be a profit center. I recently read B-A-M!: Delivering Customer Service in a Self-Service World and it’s an important refresher and reminder of the importance of great customer service. Customer support is something I’ve obsessed over for many years. Here are 9 important reminders + revelations from B-A-M. Read More
One of the best ways to drive engagement and build word of mouth traffic about your brand is to run a contest via social media channels. Not only does it engage consumers with your brand in a fun and exciting way, it results in a treasure-trove of customer information, preferences, and feedback you can then mine to improve your business. And, best of all, launching an online contest can be very i Read More
Here's How You Can Get Near Instant Search Engine Rankings and a Stampede of Fresh Traffic, Every Time You Make a Blog Post Read More
Having all the latest Web 2.0 marketing tools does not ensure your marketing success if you use them incorrectly. Unfortunately, all too often entrepreneurs join social networks and associated groups and then immediately attempt to market to everyone the very same way they ran advertising in the past. Not only does this not work, it actually harms your credibility and thwarts your success.

Wha Read More
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Share your small business tips with the community!