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Chris Cardell is Britain's leading Advertising Secrets expert and has been featured on BBC, ITV, News at Ten and The Sunday Times. Read More

Jacques Torres' showmanship sets him apart in the crowded market for high-end chocolate.
In 1980, on a dare from a girlfriend, 20-year-old Jacques Torres marched into the palatial Hotel Negresco in Nice to ask the imperious chef Jacques Maximin for a job. The concierge booted him out, so Torre... Read More

Whether it's a faster way to move data, a cheaper way to power a car or a cleaner way to sweep up dust bunnies, the right innovation can deliver huge profits to an organization. But given today's fast-paced global marketplace and limited resources for research and development, companies often struggle simply to survive, let alone innovate. Read More

One of the most important aspects of marketing is turning your customers into advocates for your brand and product. Unfortunately, the reality of business is that every company has customers that leave its service. These customers can turn into thorns in your company's side if they're not treated right, so it's important to ensure that even yo Read More

Video profile of fashion entrepreneur Josie Natori, how she got started and why she's so successful. A great example of using your contacts to generate sales and success in small business. Read More

Seniors faced with a volatile economy are re-entering the workforce as entrepreneurs, drawing on their extensive experience to start companies, build economic value, and create jobs. This article highlights success stories and provides inspiration for all generations. Read More

Teenagers faced with job shortages due to greater competition with laid off adults react by starting businesses of their own. This article profiles several young entrepreneurs and their startup endeavors. Read More

I've written often that one of the ways to create goodwill, positive buzz and happy customers is to exceed expectations. Responding proactively to problems offers, in my opinion, one of the easiest ways to exceed expectations available. Problems happen, that's a fact, and you can choose to respond to customer challenges, problems, let downs, scre Read More

One of the most powerful obstacles to innovation and success is fear. Fear of the unknown, fear of what's ahead, fear of failure. It's easy to be paralyzed by fear in any capacity, but in our work — especially for business owners — it can stifle innovation, growth and success. Read More

Social networks, there's a lot of them out there and you're being invited to participate in new ones every day. There's MySpace, FaceBook, LinkedIn. There's eCademy, Plaxo, Ning, Bebo, Friendster. Jaiku, Orkut, Tumblr, and more than I can mention here. The question is, which ones do you use? Which ones are the most important? It depends on who Read More