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JetBlue Airways gives you points for every ticket you purchase from them. Starbucks can refill your coffee for free if you’re a Green Level Reward member and Best Buy gives you free shopping money after accumulating certain number of points.

There is a reason these companies implement a loyalty. Read More

“Don't bother just to be better than your contemporaries or predecessors. Try to be better than yourself."
--William Faulkner

I agree! You can't make any excuse when you "lose" to yourself. Read More

What do entrepreneurs and pioneers have in common? When it comes to adversity, they both have it, but it usually comes from behind. Why? Because there's no one in front of them--they're forging new ground, discovering new opportunities, and charting untamed lands and businesses! Read More

I've had a terrible song in my head this past week. As far as I know, this song only exists in my head. Apparently, it's a tune my subconscious mind created, perhaps out of boredom, or perhaps as a payback to my conscious mind for something it... Read More

Decisions are made in different ways by different people in the same organization. Knowing how to navigate all the Decision Maker's Zone is key to B2B sales success. Read More

'Openness' is a topic that is increasingly being talked about. From reading and listening to the discussion, it is clear there is no consistent definition of what Open is. However... Read More

I had the great pleasure of interviewing Jill Konrath of Selling to Big Companies about her excellent new book SNAP Selling. Read More

More often than not, what allowed another salesperson to win the opportunity was something that you did—or didn’t do—that caused you to beat yourself. Read More

Selling requires a balanced approach, much like dating you can't rush things and you certainly can't take thing for granted. As with any relations, you have to work with the buy long after the sale is made to make it really count. Read More

Facebook is growing at a pronominal rate and now with over 1.7 million Irish Facebookers it’s become a busy place. There has been a massive increase on the number of business pages on Facebook. I very often click the Like button spontaneously and never return to that page... Read More